Melissa's experience in Property Management and Administration has spanned since 2001 - over half of this time having been spent in the local area. Melissa's philosophy matches that of Morrison Kleeman - dedication to personalised high quality customer service.
Melissa has spent many years working in the Diamond Valley and Whittlesea areas and this gives her an edge in understanding her clients and their needs.
Her natural enthusiasm and sincerity make her a pleasure to deal with for both landlords and tenants alike. Melissa inspires great confidence in our landlord and tenant clients through her prompt responses on every issue and her efficient coordination of repairs and maintenance. Her attentive service to tenants ultimately benefits our landlords through fewer vacancy periods and fewer instances of rental arrears.
With a thorough knowledge of legislation and positive approach, Melissa is an authority at identifying solutions that meet the needs of both landlords and tenants. She is highly organised with great communication skills and is always willing to 'go the extra mile' to please a client.
“I measure my success by having open communication with both Landlords and Tenants and look forward to assisting you with your property management needs!”
I am very happy with Melissa and I know I can always contact her regarding any issue as well as working out any problems with the tenant or the property. I feel that Melissa and I are on the same wavelength when it comes to doing maintenance on the property as well as tenant selection. I usually leave the tenant selection up to her and she hasn't let me down yet as they've all been generally first rate. I value her judgement and she knows that I am a good Landlord to my tenants because it has to work both ways. Managing my property is a collaborative effort from my part as well as Morrison Kleeman's and so far I've been very happy how things have gone.
Melissa is on the ball everytime, she is very professional and I am always kept up to date if there are any issues with the property. Melissa is a 10/10!
Melissa is a pleasure to deal with, she is always professional in her dealing with me. She is informative gives guidance and assistance when required, she is someone I would happily recommend to family friends and colleges alike.