Melissa's experience in Property Management and Administration has spanned since 2001 - over half of this time having been spent in the local area. Melissa's philosophy matches that of Morrison Kleeman - dedication to personalised high quality customer service.
Melissa has spent many years working in the Diamond Valley and Whittlesea areas and this gives her an edge in understanding her clients and their needs.
Her natural enthusiasm and sincerity make her a pleasure to deal with for both landlords and tenants alike. Melissa inspires great confidence in our landlord and tenant clients through her prompt responses on every issue and her efficient coordination of repairs and maintenance. Her attentive service to tenants ultimately benefits our landlords through fewer vacancy periods and fewer instances of rental arrears.
With a thorough knowledge of legislation and positive approach, Melissa is an authority at identifying solutions that meet the needs of both landlords and tenants. She is highly organised with great communication skills and is always willing to 'go the extra mile' to please a client.
“I measure my success by having open communication with both Landlords and Tenants and look forward to assisting you with your property management needs!”
I am very happy with Melissa and I know I can always contact her regarding any issue as well as working out any problems with the tenant or the property. I feel that Melissa and I are on the same wavelength when it comes to doing maintenance on the property as well as tenant selection. I usually leave the tenant selection up to her and she hasn't let me down yet as they've all been generally first rate. I value her judgement and she knows that I am a good Landlord to my tenants because it has to work both ways. Managing my property is a collaborative effort from my part as well as Morrison Kleeman's and so far I've been very happy how things have gone.
Melissa is always very approachable and professional. Both our properties have always been occupied by quality tenants that take care of and maintain them to a high standard thanks to Melissa's high expectations. We are always impressed by the thorough routine condition reports of the properties given by Melissa. She is very knowledgeable of the rental market in the area and we have always achieved excellent rental income. We would be more than happy to recommend Melissa.
Melissa has always been approachable and professional. Nothing is too much trouble for Melissa! If it needs doing, she will do it and do it well! No question is too silly or too difficult for Melissa, if she doesn't know the answer, she will find it quickly. I always feel Melissa is there for me. I always feel she understands. Melissa can be relied upon at all times. A rarity these day!